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Author Question: In selecting a format to mediate a conflict, the mediator must assess the position of the disputants ... (Read 81 times)

Diane

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on: Jul 6, 2018
In selecting a format to mediate a conflict, the mediator must assess the position of the disputants (are they both aware a problem exists?), the nature of the relationship, and the nature of the problem.
 
  Indicate whether the statement is true or false.

Question 2

The goal of the mediator is to assess who is responsible.
 
  Indicate whether the statement is true or false.
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olderstudent

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Reply #1 on: Jul 6, 2018
Answer to Question 1

Answer: TRUE
Explanation: These three factors are correct. Additionally, the mediator should manage the discussion from a fairness perspective, keeping the discussion issue oriented, not person oriented.

Answer to Question 2

Answer: FALSE
Explanation: The mediator should be impartial toward disputants and issues.


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