Issue-focused conflicts are similar to rational negotiations, ...

[littleanan]

Issue-focused conflicts are similar to rational negotiations, which can be viewed as an interpersonal decision-making process by which two or more people agree how to allocate scarce resources.
 
  Indicate whether the statement is true or false.

Question 2

A recent trend is an increasing acceptance of the intellectual value of conflict accompanied by a tendency to embrace it as a means to achieve organizational goals.
 
  Indicate whether the statement is true or false.

[bhavsar]

Answer to Question 1

Answer: TRUE
Explanation: In issue-based conflicts, managers/negotiators are typically acting as agents, representing the interests of their department, function, or product. However, they recognize the need to find an amicable solution.

Answer to Question 2

Answer: FALSE
Explanation: Despite the intellectual acceptance of the value of conflict, there is a widespread tendency to avoid it.