Answer to Question 1
Answer: A
Explanation: A) Correct. This five-level needs hierarchy was proposed by Abraham Maslow.
B) Incorrect. One version of the hierarchical needs model (Alderfer's) contains three levels: existence, relatedness, and growth. The other (Maslow's) is organized into physiological, safety, belongingness, esteem, and self-actualization.
C) Incorrect. One version of the hierarchical needs model (Alderfer's) contains three levels:: existence, relatedness, and growth. The other (Maslow's) is organized into physiological, safety, belongingness, esteem, and self-actualization.
D) Incorrect. One version of the hierarchical needs model (Alderfer's) contains three levels:: existence, relatedness, and growth. The other (Maslow's) is organized into physiological, safety, belongingness, esteem, and self-actualization.
Answer to Question 2
Answer: B
Explanation: A) Incorrect. Formation of identifiable work units increases task identity and significance.
B) Correct. This is an ongoing personal relationship between an employee and the client that allows them to feel increased autonomy, task identity, and feedback. It may have some benefits for the strength of the client relationship as well.
C) Incorrect. This is an unrelated concept.
D) Incorrect. Opening feedback channels increases autonomy and feedback, but it does not increase task identity.