Author Question: Identify and explain the key steps of the analytical problem-solving model. Then provide a ... (Read 76 times)

berenicecastro · **on:** Jul 6, 2018

Identify and explain the key steps of the analytical problem-solving model. Then provide a problem-solving example that follows each key step.

What will be an ideal response?

Question 2

Several conceptual blocks are evident in this story of the minivan. For each of the following situations, indicate the conceptual block that most likely occurred. Provide support for your response.

Situation 1: GM's and Ford's decisions to place development of the minivan in the truck division because the minivan and the truck were similarly designed and creating a new division for an unproven product seemed unwise is an example of which type of conceptual block?
Situation 2: What type of conceptual block would be illustrated if GM and Ford had decided to place the minivan development in the truck division because the smaller vehicle would help their truck divisions meet federal fuel-economy regulations?
Situation 3: Because station wagons were a significant part of sales, assume GM's failure to see the benefit of the minivan was due to its unwillingness to ask questions or obtain more data. This would be closely linked with which type of conceptual block?
Situation 4: In 1989, GM produced a front-drive minivan, the plastic-bodied APV, one of the great product fiascoes of the past 10 years, according to Fortune. Its wedge-shaped nose and expansive windshield made the driver feel uncomfortable. What type of conceptual block(s) did GM experience in this situation?
Situation 5: If GM or Ford had decided that designs of their vans should go to the truck divisions because the truck division had designed their vans in the past and there was no reason to deviate from prior procedure, which conceptual block would GM or Ford be practicing?

What will be an ideal response?

Hdosisshsbshs · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

Answer: (1) Define the problemInvolves diagnosing a situation so the focus is on the real problem, not just its symptoms. (2) Generate alternative solutionsRequires postponing the selection of any one solution until several alternatives have been proposed. The quality of solutions can be significantly enhanced by considering multiple alternatives. (3) Evaluate and select an alternativeInvolves careful weighing of the advantages and disadvantages of the proposed alternatives before making a final selection. (4) Implement and follow up on the solutionInvolves implementing the solution at the proper time and in the right sequence. See Table 1 for additional information regarding this model. Also, students should provide an excellent and appropriate example that includes each of the four steps.

Answer to Question 2

Answer: Situation 1: Constancy; Situation 2: Compression; Situation 3: Complacency; Situation 4: Constancy and complacency; Situation 5: Commitment