Author Question: This course, with its emphasis on developing managerial skills and related emotional intelligence ... (Read 36 times)

Yolanda · **on:** Jul 6, 2018

This course, with its emphasis on developing managerial skills and related emotional intelligence skills, should assist you (on completion of all chapters) in eliminating which stress?

A) Time stress
B) Encounter stress
C) Situational stress
D) Anticipatory stress

Question 2

What are two important forms of electronic communication?

What will be an ideal response?

chereeb · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

Answer: B
Explanation: A) Incorrect. Time stress is best eliminated or managed through effective and efficient time management. Managerial skills and emotional intelligence best eliminate encounter stress, which results from interpersonal interactions.
B) Correct. Managerial skills and emotional intelligence (the focus of much of this text) best eliminate encounter stress, which results from interpersonal interactions.
C) Incorrect. Situational stress is best eliminated or managed through redesigning jobs and work environments. Managerial skills and emotional intelligence best eliminate encounter stress, which results from interpersonal interactions.
D) Incorrect. Anticipatory stressors are best eliminated through prioritizing, goal setting, and small wins. Managerial skills and emotional intelligence best eliminate encounter stress, which results from interpersonal interactions.

Answer to Question 2

Two important forms of electronic communication are voice mail and electronic mail.