Author Question: Which decision-making model is most likely to be used when decision makers are undisciplined and ... (Read 137 times)

SGallaher96 · **on:** Jul 6, 2018

Which decision-making model is most likely to be used when decision makers are undisciplined and have no clear immediate goals?

A) The garbage can model
B) The nominal group technique
C) The administrative model
D) The Delphi technique

Question 2

Discuss Lewin's three-step model of organizational change.

What will be an ideal response?

rachel · **Reply #1 on:** Jul 6, 2018

Answer to Question 1

A

Answer to Question 2

Kurt Lewin developed the three-step model of organizational change. The three steps are unfreezing, change, and refreezing. Unfreezing involves melting resistance to change by dealing with people's fears and anxieties so they can be more open to the change. New information makes them aware that the status quo is unacceptable and that some type of change is required. The second step is the change itself, which is a departure from the status quo. Refreezing is the final step in which new management practices and employee behaviors become part of employees' routine activities.