Promoting similarity among people in a work setting reduces ...

[lbcchick]

Promoting similarity among people in a work setting reduces creativity and complex problem solving.
 
  Indicate whether the statement is true or false.

Question 2

Emotional intelligence refers to the noncognitive capabilities and skills including social skills that affect human functioning.
 
  Indicate whether the statement is true or false.

[shailee]

Answer to Question 1

Answer: TRUE
Explanation: Though similarity is comfortable and differences are sometimes interpreted as frightening or threatening, research on organizational failure has repeatedly demonstrated that a lack of diversity makes it difficult to recognize changes in the environment and respond creatively and appropriately.

Answer to Question 2

Answer: FALSE
Explanation: Emotional competence refers to the noncognitive capabilities and skills including social skills that affect human functioning. Emotional intelligence, according to the definition adopted by the authors, refers to the ability to diagnose, understand, and manage emotional cues.