Some control criteria, such as employee satisfaction, can be used ...

[Tirant22]

Some control criteria, such as employee satisfaction, can be used for any management situation.
 
  Indicate whether the statement is true or false.

Question 2

Mark recommends that the managers at Statco should identify how and why performance has deviated beyond the acceptable range of variation, and then correct the source of the deviation. Here, Mark is recommending ________.
 
  A) feedforward control
  B) immediate corrective action
  C) basic corrective action
  D) concurrent control

[itsakadoozi]

Answer to Question 1

Answer: TRUE

Answer to Question 2

Answer: C