Author Question: The comparing step in the control process determines ________. A) a company's relative position ... (Read 79 times)

colton · **on:** Jul 6, 2018

The comparing step in the control process determines ________.

A) a company's relative position in the industry in terms of the standards used
B) a company's relative position in the industry in terms of performance variances
C) the variation between actual performance and an external benchmark from a noncompetitor
D) the variation between actual performance and the standard

Question 2

Managers should use subjective measures when ________.

A) work activities cannot be expressed in quantifiable terms
B) work activities are critical to the organization
C) organizational processes and activities are complex
D) employee attitudes are at stake