Sarah is using the JCM to redesign jobs for her small team of writers.
After carefully analyzing their jobs, she determines that while their jobs are high in skill variety, task identity, task significance, and autonomy, they receive little feedback about their work. Which of the following steps will enable Sarah to improve this aspect of their jobs?
A) adding editing and proofreading duties to their existing work
B) allowing the writers to directly conduct business with their clients
C) allowing writers to choose their topics and assignments
D) making employees responsible for executing a piece of work from start to finish
Question 2
According to the JCM, which job characteristic results in the employee knowing about the actual results of his or her work activities?
A) task significance
B) autonomy
C) feedback
D) skill variety
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