Author Question: The employees at KLM Company are complaining that the supervisors tend to pick favorites within ... (Read 277 times)

sabina · **on:** Jul 6, 2018

The employees at KLM Company are complaining that the supervisors tend to pick favorites within their departments. Company policies are not equally enforced and the favorites are not disciplined for safety violations.

These employees are complaining about ________.
A) Theory X management
B) hygiene factors
C) intrinsic factors
D) equity theory

Question 2

Which of the following is true about Herzberg's two-factor theory?

A) Herzberg believed that the factors that lead to job satisfaction were the same as those that lead to job dissatisfaction.
B) To motivate people, Herzberg suggested emphasizing the hygiene factors of a job.
C) Satisfaction is not the opposite of dissatisfaction.
D) According to Herzberg, removing dissatisfying characteristics from a job will invariably make that job more satisfying and motivating.