Author Question: Over the years, managers at Wilson's Retail have discovered that the sales staff in the retail areas ... (Read 127 times)

Sufayan.ah · **on:** Jul 6, 2018

Over the years, managers at Wilson's Retail have discovered that the sales staff in the retail areas have the best insights into what customers want and how they shop.

Wilson's uses these insights to design its retail spaces and decide which products to stock. To make the sharing of information easier, Wilson's encourages an open communication network, where information flows freely between and among staff and managers. Which of the following communication networks does Wilson's use?
A) chain
B) wheel
C) all-channel
D) downward

Question 2

Once MediFax grew and became more mechanistic, management insisted that information flow vertically along the lines of authority. This is most representative of the ________ communications network.

A) wheel
B) chain
C) all-channel
D) circular