The vice president wrote a letter to the employees announcing the opening of a new production facility. This is an example of which type of organizational communication?
A) horizontal
B) formal
C) lateral
D) informal
Question 2
Jon is the manager of the Finance department. He has to inform the employees in the department about the introduction of a new analytical software and the resultant changes in procedures.
Which of the following types of communication does he use?
A) upward
B) downward
C) lateral
D) diagonal
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