This group should have worked well together. Each of them had at least five years seniority and had scored well on past performance evaluations. They all knew what needed to be done. But it seemed they were always upset about something.
This group probably lacked ________.
A) communication skills
B) independence
C) conflict resolution skills
D) sociability
Question 2
Which of the following is a negative aspect of group norms?
A) Being part of a group has the ability to increase an individual's antisocial actions.
B) The most widespread norms are those related to dress codes.
C) Groups become dysfunctional when they maintain strict norms.
D) Norms do not influence employees' performance.
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