Answer to Question 1
Answer: A
Answer to Question 2
Answer: The seven major performance appraisal methods are:
a. Written essay - This is a technique in which an evaluator writes out a description of an employee's strengths and weaknesses, past performance, and potential. He also makes suggestions for improvement.
b. Critical incidents - This focuses the evaluator's attention on critical or key behaviors that separate effective from ineffective job performance.
c. Graphic rating scale - This method lists a set of performance factors. The evaluator goes down the list and rates each employee on each factor using an incremental scale.
d. BARS - Behaviorally Anchored Rating Scales (BARS) combine major elements from the critical incident and graphic rating scale approaches. The appraiser rates the employee according to items along a numerical scale. The items here are examples of actual job behaviors.
e. Multiperson comparison - This approach compares one person's performance with that of others.
f. MBO - Management by objectives (MBO) is also an effective performance appraisal method. Here, employees are evaluated on specific goals that were established jointly by them and the manager.
g. 360-degree appraisal - This method utilizes feedback from supervisors, employees, and coworkers of the employee.
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