Political uncertainties, economic uncertainties, and ...

[Marty]

Political uncertainties, economic uncertainties, and technological change are examples of the ________ factors of potential stress.
 
  A) structural
  B) environmental
  C) organizational
  D) personal
  E) social

Question 2

Benny is stressed with the new corporate reorganization. He now reports to a foreign office that has usurped many of his responsibilities, including the contract labor for his projects.
 
  Therefore, he's working with new and less qualified contractors with whom he doesn't have a relationship. However, the managers of the other departments find themselves in the same boat, and every day they are able to laugh over lunch about their new managerial impotence. ________ is helping Benny handle his stress.
  A) Emotional contagion
  B) Cognitive dissonance
  C) Social support
  D) Time management
  E) Self-efficacy

[hanadaa]

Answer to Question 1

B
Explanation: B) There are three main types of environmental uncertainty or stress: economic, political, and technological.

Answer to Question 2

C
Explanation: C) Social support, collegial relationships with co-workers or supervisors, can buffer the impact of stress. It acts as a palliative, mitigating the negative effects of even high-strain jobs. Benny is using this social support to be able to laugh at his new situation.