Answer to Question 1
All employees do not enjoy working in teams and, given the option, many employees will select themselves out of team participation. When people who prefer to work alone are required to team up, there is a direct threat to the team's morale and to individual member satisfaction. This result suggests that when selecting team members, managers should consider individual preferences along with abilities, personalities, and skills. High-performing teams are likely to be composed of people who prefer working as part of a group. However, there are ways to encourage people who prefer working alone to engage in teamwork. Training specialists conduct exercises that allow employees to experience the satisfaction teamwork can provide. Workshops help employees improve their problem-solving, communication, negotiation, conflict-management, and coaching skills. Further, an organization's reward system must be reworked to encourage cooperative efforts rather than competitive ones. Lastly, demonstrating to these employees the intrinsic rewards, such as camaraderie, that employees can receive from teamwork may be helpful.
Answer to Question 2
Answer: A
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