Frank and two other machinists want to form a bargaining unit at ...

[Frost2351]

Frank and two other machinists want to form a bargaining unit at Nelson Manufacturing. What is the first step Frank and his co-workers need to take?
 
  A) collecting authorization card signatures
  B) campaigning for election
  C) petitioning for election
  D) becoming certified

Question 2

Green Earth, an environmental organization in Oklahoma, recently recruited Phyllis Galvan as a project coordinator.
 
  Galvan's manager has noticed that ever since she has joined, she has been extremely positive about her work and takes up challenges without complaining. In addition, she maintains a positive ambience by helping out colleagues and smiling at everyone she interacts with. Her behavior has had a positive effect on her colleagues, who have started behaving in a similar manner. Which of the following concepts is demonstrated in this example?
  A) emotional dissonance
  B) Ben Franklin effect
  C) unit bias
  D) anchoring effect
  E) emotional contagion

[ebenov]

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[Frost2351]

Thank you

[ebenov]

Happy to help you