Answer to Question 1
Expert power is influence wielded as a result of expertise, special skill, or knowledge. As jobs become more specialized, we become increasingly dependent on experts to achieve goals. It is generally acknowledged that physicians have expertise and hence expert power. Expert power arises from the fact that:
a) experts have specialized knowledge that others seek to use. In organizations, experts are people who can absorb uncertainty and are believed to be controlling an important resource.
b) the expertise, special skill, and knowledge that experts have is not abundantly available and this factor makes expertise a very important determinant of personal power.
c) until others in the organization learn and amass enough experience, the experts are a group of people who have no substitutes. The fewer viable substitutes for a resource, the more power control over that resource provides.
Answer to Question 2
B
Explanation: B) The most important aspect of power is that it is a function of dependence. Dependence increases when the resource you control is important, scarce, or nonsubstitutable.
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