Answer to Question 1
D
Explanation: D) Expert power is influence wielded as a result of expertise, special skill, or knowledge. As jobs become more specialized, we become increasingly dependent on experts to achieve goals. It is generally acknowledged that physicians have expertise and hence expert power: Most of us follow our doctor's advice.
Answer to Question 2
E
Explanation: E) If the company has a use it or lose it policy whereby unused leave lapses at the end of every year, then employees would most likely accept the manager's suggestion of mandatory seven-day vacation. If work volumes are expected to increase, then this would weaken the likelihood that the manager's suggestion will be accepted. It is irrelevant or, at the most, weakens the manager's suggestion if the company halts hiring in order to develop talent in-house. If the company allows employees to exchange their unused leave for cash at the end of every year, then this would weaken the likelihood that the manager's suggestion will be accepted. If the company already promotes work-life balance through flexible working arrangements, then this would reduce the likelihood that the manager's idea will be accepted.
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