Managerial control devices that are established before work is ...

[ENagel]

Managerial control devices that are established before work is done are known as ________ control devices.
 
  A) retrospective
  B) real-time
  C) passive
  D) reactive
  E) feed-forward

Question 2

Washburne, a media company, decided to implement a flextime policy, allowing employees to come to work at whatever time they chose and stay only as long as it took to get the work done.
 
  However, two months into the implementation, the managers noticed that productivity was declining and clients began complaining about the quality of Washburne's work. The management attributed the decline to the timings policy, and reverted to fixed working hours. Which of the following, if true, would weaken the argument that the flexible work timings were the cause of the decline in quality?
  A) Washburne lost one of its major clients as a consequence of quality concerns.
  B) Twenty percent of the employees at Washburne usually work from home.
  C) Employees at Washburne are allowed to choose the projects that they work on.
  D) The company recently introduced an employee empowerment initiative which reduced supervision.
  E) During this period the company experienced a lesser volume of work compared to the same period in the previous year.

[mcarey591]

Answer to Question 1

E

Answer to Question 2

D

[ENagel]

Gracias!

[sailorcrescent]

Excellent