________ are common objectives held by conflicting parties that are more important than their conflicting individual objectives.
A) Ground rules
B) Superordinate goals
C) Adaptive challenges
D) Expert powers
E) Key result areas
Question 2
Which of the following is the difference between functional and dysfunctional conflicts?
A) Functional conflicts are centred around interpersonal problems, while dysfunctional conflicts occur over the best ideas regarding work.
B) Functional conflicts are analogous to need-based communication, while dysfunctional conflicts arise from goal-based communication.
C) Functional conflicts are related to improved performance, while dysfunctional conflicts are strongly associated with employee dissatisfaction.
D) Functional conflicts often have no solutions,, but dysfunctional conflicts are typically resolved easily.
E) Functional conflicts lead to personal attacks, while dysfunctional conflicts slow down work processes.
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