________ is an emotional reaction to interpersonal communication ...

[dbose]

________ is an emotional reaction to interpersonal communication in which the receiver of a message perceives a personal threat or a threat to the community he represents, such as his work group or his department.
 
  A) Cohesiveness
  B) Assertiveness
  C) Authoritativeness
  D) Defensiveness
  E) Intrusiveness

Question 2

Stacey's employees enjoy working under her because she allows them a reasonable degree of autonomy to manage their own work. Open and honest communication is a guiding principle for all employees.
 
  Additionally, the employees feel Stacey's approach has made them more cooperative, adaptable, and tuned to the range of problems that may arise at any stage of their job. Stacey encourages the ________ approach.
  A) incarnational communication
  B) nonverbal communication
  C) intrapersonal communication
  D) horizontal communication
  E) vertical communication

[kescobar@64]

Answer to Question 1

D

Answer to Question 2

D

[dbose]

TYSM

[ryansturges]

Gracias!