________ refers to the number of different entities and people ...

[pragya sharda]

________ refers to the number of different entities and people outside the organization with which an organization must maintain active relationships.
 
  A) Environmental complexity
  B) Span of control
  C) Task complexity
  D) Subsidiarity
  E) Organizational complexity

Question 2

________ is the dividing of the total work into specific, well-defined steps that are accomplished by different people.
 
  A) Formalization
  B) Specialization
  C) Cumulation
  D) Integration
  E) Coordination

[wuly]

Answer to Question 1

A

Answer to Question 2

B

[pragya sharda]

Excellent

[CAPTAINAMERICA]

Gracias!