Managers offer ________ to employees who want to talk to someone ...

[Shelles]

Managers offer ________ to employees who want to talk to someone about their problems.
 
  A) wellness programs
  B) time management programs
  C) employee counseling
  D) performance planning programs

Question 2

Refer to Table 12.1. In reasoning with the complaining managers, Lee used:
 
  A) rational persuasion.
  B) personal appeal.
  C) exchange.
  D) pressure.

[AngeliqueG]

Answer to Question 1

Answer: C

Answer to Question 2

B