Fred's Donuts is installing new equipment in its bakery. Many employees are fearful they will not be able to operate it. Which of the following courses of actions is best for Fred to use to overcome this employee resistance?
A) threaten the employees who resist the change
B) present distorted facts to the employees
C) terminate employees who resist the change
D) educate employees and communicate with them
Question 2
In goal-path theory, the determinants of which leadership style is best include:
A) the strengths and skills of the leader.
B) the characteristics of subordinates.
C) the level of control present in the situation.
D) None of these.
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