The most important factor shaping organizational citizenship ...

[ts19998]

The most important factor shaping organizational citizenship behavior is employees' expectation of fair treatment.
 
  Indicate whether the statement is true or false

Question 2

The process of coordinating the structural elements of organizations in the most appropriate manner is called:
 
  A) organizational structure.
  B) organizational design.
  C) an organizational chart.
  D) division of labor.

[Dinolord]

Answer to Question 1

TRUE

Answer to Question 2

B

[ts19998]

TYSM

[isabelt_18]

Thanks for the timely response, appreciate it