Author Question: An increase in the diversity of his department has led to conflict and animosity. To reduce this and ... (Read 56 times)

tth · **on:** Jul 7, 2018

An increase in the diversity of his department has led to conflict and animosity. To reduce this and allow his team to become more productive, Lemuel has asked the Human Resources department to provide ________ for his people.

A) survey feedback
B) sensitivity training
C) team building
D) intergroup development

Question 2

________ is the process of reframing familiar problems in unique ways.

A) Productive forgetting
B) Divergent thinking
C) Intrinsic task motivation
D) Cross-functional symbiosis