Author Question: Ana is helping her employees break their mental sets and think more complexly in order to improve ... (Read 44 times)

renzo156 · **on:** Jul 7, 2018

Ana is helping her employees break their mental sets and think more complexly in order to improve their creativity. Ana is helping them to develop their:

A) creativity-relevant skills.
B) intrinsic behavioral skills.
C) affect-based skills.
D) domain-relevant skills.

Question 2

If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing ________ changes.

A) technological
B) people
C) financial
D) structural