If an organization felt the key to efficiency was to reduce the number of departments and increase spans of control, the organization would be targeting:
A) organizational structure.
B) people.
C) technology.
D) products or services.
Question 2
Forest Mars, the founder of the candy company M&M Mars, published the Five Principles of Mars, which still guide the company today. This publication exemplifies which of the following tools for transmitting culture?
A) Written statements of principle
B) Symbols
C) Ceremonies
D) Slogans and mottoes
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