A type of personal power that is based on both expertise and ...

[washai]

A type of personal power that is based on both expertise and personal qualities is:
 
  A) referent power.
  B) legitimate power.
  C) expert power.
  D) charisma power.

Question 2

Dan won't give in to John's request for a new office computer. He claims that it is a budgetary issue, but in reality, it is about Dan's anger at John for his comments at a meeting. The win-win solution in this case can be best accomplished by:
 
  A) avoiding unreasonable offers.
  B) seeking common ground.
  C) uncovering the real issues.
  D) narrowing the scope of issues considered.

[macagn]

Answer to Question 1

A

Answer to Question 2

C