Author Question: How might Rachel respond to a gossipy co-worker in her workplace? A) Tell her own gossip stories. ... (Read 62 times)

Awilson837 · **on:** Jul 7, 2018

How might Rachel respond to a gossipy co-worker in her workplace?

A) Tell her own gossip stories.
B) Avoid them and show no interest in what they are saying.
C) Totally disregard anything they say.
D) Listen attentively to their stories.

Question 2

Discuss Bill Mobley's model of the turnover process.

What will be an ideal response?

johnpizzaz · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

B

Answer to Question 2

According to Mobley's model of turnover, job satisfaction triggers the whole turnover process. Employees who are very satisfied with their jobs may never even think about quitting; for those who are dissatisfied, it is the dissatisfaction that starts them thinking about quitting. At this point, the individual evaluates the benefits of searching for a new job versus the costs of quitting. On the basis of this cost/benefit evaluation, the individual may decide to search for alternative jobs. The person evaluates and compares these alternatives to the current job and then develops an intention to quit or stay. The intention to quit eventually leads to turnover behavior.