When using face -to-face communication channel, how much of your ...

[khang]

When using face -to-face communication channel, how much of your total message is contributed through gestures and other nonverbal signals?
 
  A) 45 B) 38 C) 7 D) 55

Question 2

The opinion that some people are usually happy at their jobs while others are usually discontent supports the ________ of job satisfaction.
 
  A) discrepancy model
  B) critical incidents theory
  C) facet model
  D) steady-state theory

[johnharpe]

Answer to Question 1

C

Answer to Question 2

D