__________ is the degree to which decision making is concentrated ...

[scienceeasy]

__________ is the degree to which decision making is concentrated at a single point in the organization.
 
  A) Centralization B) Work specialization
  C) Formalization D) Departmentalization

Question 2

The principal way in which organizations standardize behaviors is through rules and standard operating procedures (SOPs).
 
  Indicate whether the statement is true or false

[jjorrostieta]

Answer to Question 1

A

Answer to Question 2

TRUE

[scienceeasy]

Gracias!

[FergA]

Thanks for the timely response, appreciate it