In a discussion with other managers, Stone tells Thelma that he disagrees with her. I don't agree, but I would like to hear your position, I could be wrong. In terms of supportive communication, this is an example of:
A) validating language.
B) reflexive discourse.
C) convivial communication.
D) upward messaging.
Question 2
If the HR director wanted information from as many employees as possible on a regular basis, using a quick and easy method of gathering the information, his best choice of tool would be:
A) brown bag meetings.
B) skip-level meetings.
C) a corporate hotline.
D) employee surveys.
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