Upward communication is ________.
A) exchanged between peers
B) simply the reverse of downward communication
C) always welcomed by upper management
D) often inaccurate
Question 2
Downward communication includes which of the following types?
A) Instructions
B) Commands or orders
C) Feedback on past performance
D) All of the above.
Question 3
An organizational chart indicates the:
A) informal patterns of communication between people.
B) interrelationships with external business partners.
C) formal patterns of communication, who talks to whom.
D) communication style of the organization.
Question 4
Organizational structure refers to the:
A) formal patterns of communication, who talks to whom.
B) pattern of communication networks in the organization.
C) directing of the flow of communication within an organization.
D) formally prescribed pattern of interrelationships existing between various units.
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