One of the limitations of the classical model of decision making is that decision makers ________.
A) may not know all of the consequences of a particular alternative
B) may not prefer the decisions the model produces
C) may satisfy all of the model assumptions, follow all of the model steps, and consider all of the options and still not produce an optimal decision
D) never know what they want because of bounded rationality
Question 2
A fast food restaurant hired an outside consultant to help improve worker performance. The expert found that various managers were very condescending with employees and this negatively affected their motivation and performance.
The BEST technique for the restaurant to use in order to help managers better their interaction with other employees is ________.
A) process consultation
B) team building
C) reengineering
D) restructuring