Benchmarking involves selecting a high-performing organization ...

[michelleunicorn]

Benchmarking involves selecting a high-performing organization that is currently providing high-quality goods or services to its customers and using it as a model.
 
  Indicate whether the statement is true or false

Question 2

The manufacturing company Balech is having trouble with a project team in the new products division.
 
  Imon's leadership style is not working well with the team he's leading because the
  team members prefer a more interpersonal appraoch to leadership than Imon can provide. If
  Balech Co. believes in Fiedler's Contingency Model they would __________, but if they belive in
  the Situational Leadership Model they would __________.
  A) take the team out to discuss how to resolve the conflict; have Imon become more
  autocratic.
  B) replace the members of the team with new individuals; change the situation by
  introducing teambuilding activities.
  C) give Imon a written warning; train team member on how to handle Imon's leadership
  style.
  D) replace Imon with a different manager; have Imon change his leadership style to fit the
  team.

[millet]

Answer to Question 1

TRUE

Answer to Question 2

D

[michelleunicorn]

Thanks for the timely response, appreciate it

[tranoy]

Excellent