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Author Question: Many companies have found that implementing a TQM program is not always easy because it requires ... (Read 53 times)

tsand2

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on: Jul 7, 2018
Many companies have found that implementing a TQM program is not always easy because it requires workers and managers to ________.
 
  A) focus exclusively on quality
  B) switch to a different cultural value
  C) share in the profits that quality efforts provide
  D) adopt a different way of viewing their roles

Question 2

Which of the following is not a stage in the critical reflection process?
 
  A) Identifying the influence of values and beliefs
  B) Aligning new behaviors with values
  C) Determining different possibilities
  D) Considering behaviors needed to achieve future goals


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zacnyjessica

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Reply #1 on: Jul 7, 2018
Answer to Question 1

D

Answer to Question 2

D
Explanation: D) The stages of the critical reflection process are identify, analyze, determine and align. The align stage considers the future, but behaviors are aligned with values instead of behaviors creating values.


tsand2

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Reply 2 on: Jul 7, 2018
Gracias!

ktidd

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Reply 3 on: Yesterday
Excellent

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