All of the following are elements that negotiators should clarify ...

[ec501234]

All of the following are elements that negotiators should clarify and understand prior to beginning the negotiation except ________.
 
  A) Positions
  B) Issues
  C) Timing
  D) Interests

Question 2

Before you attempt to use any interpersonal influence technique at work or in your personal life, you should ________.
 
  A) Take a conflict management course
  B) Have training in counseling or related field
  C) Always involve a neutral third party
  D) None of the above

[CharlieArnold]

Answer to Question 1

C
Explanation: C) Common elements found in all negotiations are interests, issues, and positions. These should be established by negotiators representing all parties before the negotiation begins.

Answer to Question 2

D
Explanation: D) You don't need special training to use interpersonal techniques to manage conflict, and in fact, you may do this on a rather frequent basis in your daily or work life. Whether or not it is formal or informal conflict management, the goal is the same and though training will provide more strategies and refine skills, it is not necessary prior to using these techniques.