Receivers are MOST LIKELY to withhold feedback or to provide inappropriate feedback when the ________.
A) stakes are high
B) message is complex
C) feedback is negative
D) sender is physically distant
Question 2
Deborah Dobson is a supervisor with Tye & Dye, Inc, and prides herself on her efficiency. She often finds herself glancing at her watch while others are speaking to her, or scanning a report while meeting with a subordinate on another matter.
Given such behavior, Deborah should not be surprised to discover that she is considered by her coworkers ________.
A) to have poor listening skills
B) to posses excellent leadership skills
C) to be an effective communicator
D) to be a model modern manager
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