Author Question: As an attorney with the firm of Dewey, Cheatum, & Howe, Juliana has just received the message ... (Read 120 times)

kfurse · **on:** Jul 7, 2018

As an attorney with the firm of Dewey, Cheatum, & Howe, Juliana has just received the message from a major client that she is not to proceed with a legal filing.

Juliana called the client back to say that she had stopped the filing process, and the client thanked her before hanging up. Juliana's response to the clients' message is an example of the ________.
A) decoding phase
B) feedback loop
C) filtering process
D) enactment process

Question 2

The communication process is complete when both parties ________.

A) have encoded their responses
B) have said everything that they have to say
C) have sent and responded to messages
D) have reached a common understanding