________ is the principal means of directing and controlling organizational goals and activities.
A) Power
B) Arbitration
C) Negotiation
D) Accommodation
Question 2
Power is BEST defined as the ability of ________.
A) managers to increase their authority and pursue their own interests
B) managers to increase their authority and ability to influence the work of others
C) one person or group to cause another person or group to do something that they might not otherwise have done
D) one person or group to promote their own agenda
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