Author Question: ________ relates to the steps people take to deal with and control their stressful feelings. A) ... (Read 86 times)

jc611 · **on:** Jul 7, 2018

________ relates to the steps people take to deal with and control their stressful feelings.

A) Retroactive coping
B) Problem-focused coping
C) Solution-focused coping
D) Emotion-focused coping

Question 2

Which of the following is NOT an effective step for organizations to take in an effort to minimize the stress caused by downsizing?

A) be open to employee questions about the downsizing
B) give fair and equitable severance pay
C) provide counseling services
D) announce layoffs at the last minute