Thom Thomas was trained to be an air traffic controller for two years and has posted exceptional scores on every practice test and exercise he has taken. However, he has never worked in an actual control tower.
On his first day in the control tower of a major airport, Thom MOST LIKELY experienced stress because he ________.
A) is neurotic
B) lacks the abilities needed
C) is low on negative affectivity
D) does not have experience
Question 2
A manager notices there is a great amount of stress in the workplace. He wants to reduce the stress felt by his employees. What would be his BEST option to reduce stress?
A) He should hire only type B personalities.
B) He should offer training opportunities to increase the employees' abilities.
C) He should ensure his employees have an internal locus of control.
D) He should get rid of all threats and opportunities in workplace.
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