Author Question: Meredith discovered a means for improving workflow in her section. She wrote her idea on a card and ... (Read 19 times)

luminitza

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Meredith discovered a means for improving workflow in her section. She wrote her idea on a card and placed it in the factorys suggestion box. This is an example of lateral communication.
 
  Indicate whether the statement is true or false

Question 2

What are performance gaps?
 
  A) The difference between the performance of the organization and that of its closest competitors B) Variations in individual performance among members of the same work team C) The decline in organizational performance from one time period to the next D) Discrepancies between real and expected levels of organizational performance



meryzewe

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Answer to Question 1

FALSE

Answer to Question 2

D



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