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Author Question: How are norms different from organizational rules? A) Unlike norms, rules are formal and written. ... (Read 92 times)

Zulu123

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How are norms different from organizational rules?
 
  A) Unlike norms, rules are formal and written. B) Norms apply to all members and rules do not. C) Rules apply to important behaviors and norms are limited to minor actions. D) Members are sanctioned for breaking rules but not for violating norms.

Question 2

Aleksey, a citizen of an Eastern European country, has come to the United States to major in business administration at a large university.
 
  With reference to the communication process, what is some of the noise he will encounter as he attends class?
  What will be an ideal response?



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tofugiraffe

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Answer to Question 1

A

Answer to Question 2

Noise refers to anything that can distort the message being communicated. For an international student studying business in the United States, noise may include:
1 Cultural differences  Aleksey is from an Eastern European country where there is no history of capitalism or a free-market economy. This concept may be difficult for him to comprehend.
2 Language  Although many Eastern Europeans have learned English as a second language, the language is not uniformly used. Words are pronounced differently and often have different meanings throughout the English-speaking world. Aleksey may have difficulty understanding fast-paced lectures. He may also have difficulty participating fully in team-based projects.
3 Non-verbal  Aleksey will possibly misinterpret many non-verbal cues, including cultural norms, body language, and informal professor/student interactions.





 

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