Two types of information knowledge exist in teams. The first, ________ knowledge, is hard to articulate and acquired through experience. The second, ________ knowledge, is knowledge that is transmittable in formal or symbolic language.
a. codified; tacit
b. rich; codified
c. tacit; codified
d. tacit; rich
Question 2
Information technology changes social behavior. Which of the following behaviors is TRUE about information technology as compared to traditional face-to-face interaction?
a. Participation in team and group settings becomes more uneven and polarized.
b. Status differences among people and groups are magnified and more salient.
c. Computer-mediated groups make decisions faster and reach consensus earlier.
d. There is a lower frequency of communication in computer-mediated groups.
