Four interplaying characteristics determine the extent to which negative relationships hurt team and organizational effectiveness. According to Labianca and Brass's model, which of the following is NOT one of those characteristics?
a. Relationship strengththe intensity of dislike amongst different team members.
b. Reciprocityif an individual is the object or source of dislike or if the dislike is reciprocated.
c. Expert exchangethe exchange of expertise amongst members.
d. Social distanceif the negative relationship tie is direct or indirect.
Question 2
With regard to knowledge valuation, or how people value the knowledge that is created in their own organization, which statement is correct?
a. People often place greater value on knowledge that comes from the outside (e.g., competitors and consultants) than knowledge that comes from the inside (e.g., colleagues).
b. People often place greater value on knowledge that comes from the inside (e.g., colleagues) than knowledge that comes from the outside (e.g., competitors and consultants).
c. People often place more value on knowledge obtained through first-hand accounts than knowledge obtained through second-hand accounts.
d. People often value technical knowledge more than they value interpersonal knowledge.
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