What is one of the best ways for improving the quality of pooled information collected during a collaborative problem-solving session?
a. Allow the group to have an unstructured method for gathering and sharing information.
b. The group shares ideas in the moment they occur to them.
c. Allow individual group members the time to internally recall and record details or observations to be shared later with the group.
d. Have teams pair off, and create collaborative observations to be shared later with the group as a whole.
Question 2
A study at an R&D organization, where teams worked together for more than five years, revealed what?
a. The performance of the groups increased over time, but only up to a point; after five years of working together, performance declined steeply.
b. The performance of the groups decreased steadily over time.
c. The performance of the groups remained steady over time, but declined sharply after five years of working together.
d. The performance of the groups increased over time in a steady, consistent fashion.
A quality assurance (QA) committee meeting.
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